User data privacy

CozyCove Privacy Policy

CozyCove does not purposely collect personal data from users. This page explains what information may be needed for chosen features, how it is used, and how users can request that their data be deleted anytime.

Last updated: May 12, 2026

Collect

No purposeful data collection

CozyCove does not purposely collect personal data from users. If a feature needs information to work, it should only use what you choose to provide or enable for that feature.

Use

A private shared home

We use information to run the app, personalize your shared cove, sync features for partners, maintain safety, answer support requests, improve reliability, and meet legal obligations.

Protect

Reasonable safeguards

We use reasonable technical and organizational safeguards for user data. No internet service can promise perfect security, so users should avoid sharing information they are not comfortable storing online.

Control

Delete your data anytime

You can contact us anytime to request deletion of your personal information, along with access, correction, or export. Some records may be retained only when required for security, legal, or service operations.

1. Information CozyCove Does Not Purposely Collect

CozyCove does not purposely collect personal data from users. We only intend to use information when it is needed for a feature you choose to use, such as account access, partner connection, shared memories, map pins, calendar availability, app permissions, pet activity, heart nudges, compass preferences, support requests, or feedback.

2. Information Collected Automatically

CozyCove may collect basic technical and usage information such as device type, browser or app version, approximate timestamps, pages or screens viewed, feature interactions, crash reports, diagnostic logs, and similar analytics used to keep the service stable and useful.

3. How We Use Information

We use user data to provide CozyCove features, connect partners who choose to share a cove, personalize the app experience, save memories and preferences, process support requests, prevent abuse, troubleshoot bugs, understand feature performance, and comply with applicable law.

4. Sharing and Service Providers

We do not sell personal information. We may share data with trusted service providers that help operate CozyCove, such as hosting, databases, authentication, analytics, storage, email, or notification services. We may also share information if required by law, to protect users or the service, or with your consent.

5. Calendar, Location, Photos, and Notifications

Some CozyCove features may request access to calendars, location, photos, or notifications. These permissions should only be used to provide the feature you enabled, such as finding shared free time, showing partner direction, saving memories, or sending heart nudge alerts. You can manage permissions through your device or app settings.

6. Children and Sensitive Information

CozyCove is not intended for children under 13. Users should not use CozyCove to store emergency, medical, financial, legal, or highly sensitive information unless the app clearly explains that the feature is designed for that purpose.

7. Data Requests and Contact

You may request that CozyCove delete your personal information at any time. For deletion, access, correction, export, or other privacy questions, contact CozyCove at yuuzihang@gmail.com. We may need to verify your identity before completing a request, and a limited amount of data may be retained only when required for security, legal, or service operations.